OpenText reviews

Got shuffled into different teams more than once and ended up in two sales teams with basically no sales. Then got riffed due to the purchase of.Micro Focus. It was stone cold. " Today is your last day you'll get 2 weeks pay after you ship us back your laptop. Bye"

The fish rots from the head, and really all the problems at OT originate from the micro-managing CEO/CTO, whose habits have been passed down to the layers below him and so on. Anyone in a management position at OpenText is absolutely terrified of making a change, even if it's obviously for the better, much less coming up with a new idea or - God forbid - taking an actual risk. Lots of staff technical positions shifted from US/Canada to India over the last few years in search of cheap labor to appease wall street, which has created quite a bit of frustration as we now have to micro-manage those folks, many of whom aren't English proficient. Company operates worldwide and preaches work-life balance, yet seems to give zero thought to time zone differences when they assemble teams and departments. Bureaucracy has been bad for years, but now the massive size, re-orgs, and confusing overlapping responsibility have made it unbearable. I'm always amazed the customers renew as the services get worse and less reliable, but that shows you how badly they're locked in, thus giving OT zero incentive to ever change. The company almost prides itself on being stingy, but in reality, they're penny-wise / pound-foolish. Just making some effort to provide better training, tools, and processes would help immensely with boosting morale and improving customer experience.