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      OpenText

      Engaged Employer

      OpenText reviews

      3.2

      52% would recommend to a friend

      (688 total reviews)
      avatar

      Ayman Antoun

      49% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

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      688 reviews

      Reviews about "Compensation"

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      3.0
      Oct 15, 2023

      Started out great…

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very smart and very helpful people there. Always willing to help others if they needed it and if they had the bandwidth to help. Well, they were before most of them were let go. Work/life balance is great. Any time I needed to log off early or take a day or half day off, it was never rejected. The employees know what they do and are amazing people to work with. Pay is industry average. Maybe a bit on the lower end. Unlimited sick days are a bonus.

      Cons

      Management is all over the place. After a few acquisitions, nobody really seemed to know what was going on. Once the guy from Microsoft came in, the entire department changed. The management prior was much better. Backfill some of the roles. You can’t do a mass layoff and then not backfill them when more work is needed later. This makes someone’s workload 2-3x more. Once layoffs were announced, nobody got a clear answer from anyone. I know it’s typically kept internal to management but flat out telling your employees that you’re safe until they’re let go is very unprofessional. They laid off a lot of key employees and things turned into a mess. I am not sure how many marketing teams will even exist soon because everyone seems to be leaving or being let go. If you want to advance or even keep a job there, be prepared to do some a** kissing. Favoritism is a BIG thing there. And a lot of people play favorites. CEO is a very nice guy but seems to think he’s more of a celebrity than a CEO. But the guest speakers they get are pretty cool.

      avatar
      OpenText Response
      2y
      Thank you for taking the time to write a review for us! As our company expands through acquisitions, it's inevitable that there will be some redundancy in roles. This may necessitate adjustments in our team structure to ensure that the right skill sets are allocated to each aspect of the business. Whenever such changes become necessary, we will inform employees as early as possible in compliance with legal regulations. We make every effort to assist team members in identifying opportunities within the organization should their roles be affected by restructuring. We're extremely happy to also hear the positive feedback from you. We appreciate it and we look forward to you continuing to grow your career with us.
      3.0
      Oct 5, 2023

      Pros & Cons - Boomer Run Company and it shows

      Renewals account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most direct level management is great and genuinely wants you to succeed. Training is pretty comprehensive and colleagues are kind and always willing and available to help. Opportunities for upsell commissions and quarterly bonuses based on on-time numbers are great as well as other contests to win gift cards for additional untaxable income. Work life balance is good, aside from end of quarter black out dates, expectation of sticking around late to close outstanding accounts on time.

      Cons

      Mandatory 3 days a week in office Tues-Thurs - talk of attendance in office affecting performance reviews. Don't understand the ways in which the company allocates funds as we have food trucks and Oktoberfest parties with free drinks and food yet salaries are generally below market value and raises are bleak.

      2.0
      Oct 4, 2023

      Too much vision, not enough substance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and internal training development courses and material. Most people in sales, engineering, consulting and support are eager to learn and develop their skills and actually care about customers. Diversity and tolerance are actively taught and enforced. Community involvement is a growing focus.

      Cons

      Corporate management suffers from constantly chasing the latest corporate fad. They live in a completely insulated bubble from reality, creating their own echo chamber. They don't listen to their employees and they certainly don't listen to their customers. The problem starts at the top with our CEO who used to be a programmer, but lost his way and fancies himself an academic. Rather than innovate or develop existing products, OpenText has doubled down on the cycle of buying other companies for their IP, laying off employees and using maintenance and licensing as their primary revenue source. In turn, senior management plays favorites with product lines or pursing immature technologies (the latest is the AI push), causing engineering shortages in many areas. Partners Customer concerns about product direction are are completely ignored leaving customer facing employees to handle the fallout. Salaries and compensation for several years have been lowered or not kept pace with the marketplace or inflation. Morale is low because the perception is that we have money for billion dollar acquisitions but not for employees.

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