OpenText reviews

Massively disorganized organization. Terrible ticketing systems( Service Manager 9, which Opentext now own) Too many ticketing systems, SM9/Jira and loads of other adhoc ones. Isolated staff scattered throughout the world and not in the same office, hard to collab and also leads to staff turnover as this was my main reason for leaving. Overtime and on-call pay is constantly delayed. I only recieved 5 months of this pay today instead of monthly. A significant amount of chasing tickets that are ignored or just closed without work being done.

Every 2 weeks, we get to see our CEO, speaking with all the latest tech Jargons, like AI, ML, Quantum computing etc, with Hollywood level video production quality and all the bells and whistles, just like Tim Cook or Sundar Pichai. But the fact is, we are all underpaid mediocre folks with mediocre product portfolio. Forget about the hikes, my salary actually got reduced this year as they removed the bonus component from my salary (my company was acquired by OT). In just last 12 months, I have seen 20% lay offs in my product which is already ultra lean in its workforce. Did I tell you, they dont even have an IT department, to manage the computers? But they never forget to take their top leadership to Vegas, Malta, France etc every month for one or the other glitzy sales events/conferences.