employer cover photo
employer logo
employer logo

Optima Healthcare Solutions

Is this your company?

Optima Healthcare Solutions reviews

3.3

55% would recommend to a friend

(58 total reviews)

Josh Pickus

84% approve of CEO

50% positive business outlook

Optima Healthcare Solutions has an employee rating of 3.3 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optima Healthcare Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
1.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Free lunches and healthcare. The office is nice and there are free snacks, coffee, and soda. The pay is ok.

Cons

Everything else about this company sucks. Mandatory overtime, no schedule flexibility, management is threatening, training is nonexistent, you're disciplined for simple mistakes, and most people get fired before they reach 30 days, usually for something petty. The managers are pretty much liars and will say anything to make them look good to the owners, even if it means making you look bad. Look elsewhere, this is not a good company

5.0
Sep 29, 2014

Great Place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ive been at Optima for over a year now and I have to say that its the best corporate experience I have ever had. Great benefits, hard working employees, and engaged owners. The company is growing bigger each quarter and the software product is top notch.

Cons

I cannot think of any cons that are worth mentioning. The fact is that there are so many positives to working with this company that it would seem distasteful to nick pick it about any cons.

4.0
Sep 24, 2014

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Optima Healthcare Solution is a fast growing company with room for career growth. Since the healthcare industry is relatively resistance to economic fluctuations Optima provides a stable and dependable employment that you can count on. They have won numerous awards as Martin Counties "Best Places to Work", and truly work very hard at making it a great place to work. This translates from the owners through the supervisors and all the way down to the representative taking the call. I have enjoyed several years working for Optima, and while the job does demand hard work, that hard work is richly rewarded with lunches provided on Fridays and a break room fully stocked with drinks and snacks. There are always fun activities going on like miniature golf or ping-pong competitions and more health conscious competitions like "The Biggest Loser" to foster healthy employees. The management team works hard to help each employee grow with the company and does a lot of hiring from within. They also have a family oriented policy and flexible work schedule. I have never had a scheduling problem that they were not willing address and come up with some type of solution. In addition, the work is very rewarding. We have the opportunity to work with some of the industries greatest rehab therapists that have a passion to provide the best possible care to their patients. The software we support allows the therapist to spend more time with the patient and less time entering documentation and billing. And when they do need help documenting what they provided the patient I have a chance participate in providing that service to the patient. That is the truly rewarding thing about working at Optima. To know that not only did I help the therapist on the other end of the phone, but also indirectly help the patient receive quality care.

Cons

The company is relatively small with just over 100 employees but is growing fast. With that fast growth comes some growing pains. Optima has high expectations for the employees it hires, so the learning curve is steep. What makes it a challenge is that since the software tracks the billing and documentation for patients, it follows the CMS guidelines/ rules. So as a new hire you have to learn both the software and have a basic understanding of medical billing, which can be very challenging. In addition to having a basic understanding, CMS / government or private insurers are constantly making change to improve the system and prevent fraud, so what may have been correct 3 months ago may not be correct today. The training program has grown by leaps and bounds from the time I was hired, but is still a work in progress. All the information is centrally available but does require a little effort to it look up.

Viewing 43 - 45 of 58 Reviews

Glassdoor has 59 Optima Healthcare Solutions reviews submitted anonymously by Optima Healthcare Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Optima Healthcare Solutions is right for you.