Optima Tax Relief reviews

Surprised people giving 5 stars for a company that posts on craigslist and pays minimum wage. A lot of annoyed clients. It's not as simple as a call to optima which will help solve the problems. Most of the time, clients have lost all their information or paperwork, which is why they call us for help. I had to call and annoy a bunch of clients. We had a ridiculous quota that did not emphasize quality. Why quantity over quality? Departments were very disconnected. I had no idea what was going on in the other side.