Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 637 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Customer Service Representative , Senior Tax Associate and Tax Preparer .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (24) , Customer Service Representative (14) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Document Specialist (6) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Management is great they work with you and understand you." ((in 36 reviews)); "People and company were all great." ((in 27 reviews)); "Good benefits and options." ((in 27 reviews)); "Great company that really knows how to take care of their employees." ((in 25 reviews)); "Training was awesome" ((in 23 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"CEO plays complete favoritism (if he doesn’t like you, he will make your time there miserable" ((in 9 reviews)); "Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 8 reviews)); "Communication could be improved cross functionally speaking." ((in 5 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , California City , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(625 total reviews)

David King

93% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (625 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

625 reviews

5.0

Aug 28, 2017

Tax Sales Associate

Tax sales associate

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Management cares about the success of the employees.

Cons

None that I can think of

5.0

Aug 27, 2017

Great company to work for.

Tax professional

Recommend

CEO approval

Business Outlook

Pros

I have been with the company for over 4 years and have witnessed its very impressive growth in a span of several short years, as well as experienced my own growth as a professional, and I am thankful to the company for providing all the opportunities for it for those who want to take it. The company has great team work environment, and they always try to make sure new hires fit in the company culture and share its values. Optima does put the client first, unlike so many other companies in the industry. It is not just a fancy slogan. It makes you feel good knowing you do change people's life for the better. The company constantly thinks of new ways of improving in both servicing the client and rewarding employees. The compensation plan is also the best in the industry.

Cons

I don't see any downside to working for this company.

5.0

Aug 25, 2017

Growth

Compliance specialist

Recommend

CEO approval

Business Outlook

Pros

There's always something to new to learn and the company provide resources to better our tax knowledge and excel within the company.

Cons

We are in a fast pace environment.

Viewing 568 - 570 of 625 Reviews

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Jobs at Optima Tax Relief

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering