Management between departments are bad. Pay is low. Friendly environment. Great place to start, bad place to stay.
Pros
No Drug testing involved to get the job. Occasional free lunch. A great coffee machine. It's at a good location for me to arrive. Free office supplies when needed because im a cheepo. The health insurance provided is decent. People are friendly and willing to help.
Cons
hassling people to get their paperwork done. The whole process is not easy for the client. They have to be compliant and complete their homework with us. It isn't a simple one, two , three process. Some clients take over 2 years to complete their case. Case Managers, support, and everyone in different departments have our work very disorganized. Lack of communication between departments and clients make the process very confusing. Pay is also low! I wish the pay here was higher. Once those tax dollars come out of the paycheck, it sure looks thin. Probationary period also sucks. Quota to reach is manageable, but you really have to give up quality of service to our clients in order to maintain or quota quantity (it's impossible otherwise).
