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Optimum

Optimum Customer Service Representative (CSR) II reviews

1.0

Be the first to recommend this company

(1 total review)

Dennis Mathew

Not enough data to show CEO approval

Ratings by category

4.0

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Work/Life balance

1.0

Culture & values

1.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1 review

1.0

Jul 9, 2021

Very little training very angry customers

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Steady employment for those who can thrive in a high stress environment.

Cons

Little training for new hires, majority of customers you contact are angry. Most problems are not solvable at the tier 1 level or retail.

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Optimum reviews Optimum Customer Service Representative (CSR) II reviews