Optum reviews

3.4

56% would recommend to a friend

(3,330 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

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3K reviews

Reviews about "Compensation"

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3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of continued learning classes for free. Good PTO. Hours are flexible.

Cons

Every year there is a new wave of layoffs and no one is ever replaced, putting strain on remaining employees. There is very little opportunity to move departments or roles. Most of the time when a job is posted, it’s already been filled, they’re just required to post it. This makes it extremely difficult to advance in your career or get into a role you’re interested in. There hasn’t been any type of pay increase to assist with inflation. Even the yearly raises were way less this year, including for those who are top performers. Leadership and teams are constantly changing based on a “volun-told” basis. Aka, you can be moved teams/departments regardless of your current role without being asked.

4.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Strong work life balance -So many teams; so many silos -Strong team culture -Benefits

Cons

-Public scrutiny -Slow moving culture and processes -Low annual bonus; merit increase

3.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

• Remote work flexibility • Decent benefits • Supportive coworkers

Cons

• Extremely overwhelming pressure on a daily basis • Unrealistic case quotas that are hard to meet • Micromanagement culture—every minute of your work is tracked • Almost weekly restructuring causes confusion, instability, and new processes before old ones are understood • Overwhelming and ever-changing information that you’re expected to absorb instantly • Misinformation leading to mistakes • Pressure to stay “in compliance” at all times—one delayed or misfiled case could put your job at risk • Constant fear of being fired, even when doing your best • Ongoing tech issues that slow you down and add to the stress

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