Optum reviews

Top down environment where concerns were minimized. Heavy caseload expectation with no time carved out for breaks. Cheap laptops issued for remote work that required me to purchase my own expensive mouse (out of pocket) to make it more functional. No reimbursements for out of pocket expenses necessary to do the job (that weren't provided by the company). The structure of the therapy was too manualized and cookie cutter. Poor management. Sick time is not separated from PTO time.

Wow, Pretty much everything else. Overall management from the Csuite level down in OSHS is a quagmire of stratospheric egos, toxic leadership, and condescending attitudes. There is no true long term strategy. Leadership lacks vision, props up silos rather than breaks them down, and is the main barrier or bottleneck to progress and continuous improvement. You will receive minimal or no training to do your job, tools and resources are subpar if you're even lucky enough to gain access to them, and you will experience toxic leadership behaviors such as favortism, micromanagement, lack of communication, clarity, direction, or alignment to company goals. In short, this lack of direction will make you constantly second guess yourself, the micromanagement will irritate you as layers of red tape get in your way from actually being able to get your job done, and the condescending attitudes and language will make you angry as people who have been at the company for eons act as if you're stupid for not acquiring knowledge by osmosis in a severely siloed and fractured environment, while completely unaware that other industries and companies have progressed their technology and tools/resources past the 90s. The same ten people are recognized in town halls/all hands meetings, one of which has shown extremely problematic and toxic behaviors that haven't ever been addressed. Projects are picked based on vanity of leaders, some projects have no discernible return on investment, and don't offer any value to the rest of the organization, in fact they distract from core duties: mismanagement of funds and resources at its finest. Wonder why healthcare is so expensive,,, especially in government contracting? It's because we have incompetent leaders making poor decisions at the helm.