Optum reviews

3.4

55% would recommend to a friend

(15,605 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Feb 15, 2024

Tacky

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say about this company.

Cons

Proceed with caution when applying here. There’s people who has been working here for over 10 years and never received a pay increase or bonus and making way less than new people. Complete favoritism here, micro managing at an all time high, constant changes with how to manage work with no training. They just throw you out there to the wolves and if you mess up, your criticized for it. You won’t grow within the company either and you will not be acknowledged. Harassment at an all time high as well. Supervisors are never held accountable , upper management sucks, and the workload is horribly overwhelming. You will have NO work life balance either, no wellness, no resources. I would list names here but I’ll be nice enough to not expose the disgusting and highly rat face upper management and supervisors names here.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our procedures so that we may continue to improve as an organization and better support our employees.
1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

No pros for this company

Cons

I was required to do a set of lab work for preemployment. The lab bill was sent to me to be paid off and i’ve spoke to optum and hireright for months with no avail. The company is very irresponsible

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Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement.
1.0
Jan 25, 2024

Dissapointed

Recommend
CEO approval
Business Outlook

Pros

Weekends off, working with the medical assistants

Cons

Not very good benefits, and they are expensive. Inadequate training, trainer dis not make you feel welcome& made belittling comments..Mgmt did not do anything when this was brought up, no support.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes so that we may continue to improve as a company and better support our employees.
Viewing 412 - 414 of 15,605 Reviews

Glassdoor has 17,083 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.