Is Optum a good company to work for?

Optum has an overall rating of 3.4 out of 5, based on over 17,083 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 55% of employees would recommend working at Optum to a friend and 46% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern , Senior Data Engineer and TDP Associate .

Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1909 reviews)); "Remote and Dynamic work environment good benefits" ((in 853 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "flexible work schedule and work from home" ((in 600 reviews)); "people are great and very talented" ((in 484 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 425 reviews)); "Frequent Restructuring and layoffs" ((in 298 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 92 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Minneapolis , Eden Prairie , New York , Boston , Atlanta , Los Angeles , Tampa , Phoenix , Minnetonka , Nashville , Dallas , Washington , Las Vegas , Chicago , Houston , Denver , Raleigh , Columbia , Seattle , Basking Ridge , San Juan , San Diego , Irvine , Hartford , Austin , San Antonio , Franklin , Schaumburg , Charlotte , Orlando

Optum reviews

3.4

55% would recommend to a friend

(15,605 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optum has an employee rating of 3.4 out of 5 stars, based on 15,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews

3.0

Jan 25, 2024

Average

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Work culture Remote work Good pay and benefits Great colleagues and supporting environment

Cons

Projects scope gets changed all the time. There is no clear picture of what we will do next. In the last 2 years, I have been working on 4 different migrations for a single project and all of them incomplete due to upper management changes Frequent layoffs and no warn notices. Layoffs people from usa and hire and expand team from india.

1.0

Jan 17, 2024

Underpaid Employees

Associate director of accounting

Recommend

CEO approval

Business Outlook

Pros

The people you work with on a daily basis, but the execs could not care less about the employees

Cons

Significantly under-compensated and overworked. Optum does not value their employees or compensate appropriately for high performance.

Optum Response

2y

Thank you for sharing your feedback. Please know that the company is committed to providing competitive employee compensation. Several factors are considered when making pay decisions, including type of role, external market data, internal data, individual factors and total compensation.

3.0

Jan 16, 2024

Health insurance is very poor

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Salary, $ for CEUs, potential for other job opportunities within company, recognition of excellent work

Cons

Poor health insurance options, little upward mobility for NPs to be managers/directors. Some decisions are more based on $$ but are spun as being good for patients. Many hiring freezes and some lay offs despite company making big money.$$$. Push to work outside of business hours because they did hire more staff

Viewing 415 - 417 of 15,605 Reviews

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Optum

Optum reviews

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Average

Underpaid Employees

Health insurance is very poor

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