Optum reviews

3.4

56% would recommend to a friend

(15,516 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

There are none. Only cares about their bottom line

Cons

Won't pay out PTO when fired even though PTO is considered to be a part of someones compensation. Will create a witchhunt to get rid of you in order to hire someone else at a lower salary.

avatar
Optum Response
2y
Thank you for sharing your experience. We regret that your employment ended in this manner and understand that losing your job can be distressing, and we empathize with your situation. We are committed to learning from these situations and continuously improving our process.
2.0
Aug 21, 2022

LTSS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the benefits are ok, the 401k plan is pretty basic and they don't match a very generous amount, certain roles can be fully remote

Cons

there's literally not enough time or space to express the negative experiences that I have had at this company. I have never had the feeling ever during my tenure here that anybody actually cared about me in any way whatsoever. throughout COVID especially the only words that I can really use to express how they have treated me is exploitive, aggressive, harassment and disrespect. The team I was on, as part of a state contract, really separates themselves into cliques and if you're not part of a certain click you are essentially not important to anybody and especially the managers do not care at all what you have to say or your input. they use all the right words like saying that they appreciate you that they care about their employees and that they value you contributions but in reality "management" believes they can never be wrong and that their words are the absolute epitome of correctness. a common phrase they will uses that "we are a team" however they do not operate as a team, The operate as a set of entities where one group believes they are more important than everybody else and will treat the other groups as if they're nothing and nobody. this unfortunate sentiment is perpetuated by the managers and not address no matter the circumstances. Teams actually trust care and respect one another but instead in this place they would rather exploit harass and abuse people. In My experience it was not an isolated incident but an ongoing and perpetuating circumstance of negative interactions with multiple groups within this contract.

2.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Good work life balance. 2. Great PTO at 5+ year mark

Cons

1. Awful compensation plans 2. Lots of political promotions vs talent based promotions that evaluate what you have accomplished during your tenure at the company. In a year where CPI is 7% the company offered me what they call a generous 1.5% salary increase on an already low range engineering salary based on my merits. Likely bailing out soon, beware this company shows no employee loyalty unless you're an executive.

Viewing 67 - 69 of 15,516 Reviews

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