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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,516 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Feb 9, 2022

      The Katamari of healthcare

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent Really good amount of PTO Room for career growth

      Cons

      Wants to be a tech company, but still acts like an insurance company. Much of the management layer is UHC veterans with no real knowledge of tech, and it shows Company has grown by constant acquisition and is now a potpourri of healthcare-adjacent enterprises that have little to no synergy with each other Company makes too much money with the current state of healthcare and has no incentive to take big risks and “fix healthcare”

      3.0
      Aug 23, 2021

      Keep Looking

      Telephonic rn case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work From Home Benefits are mediocre Colleagues are helpful

      Cons

      Metrics Driven w unattainable goals To much detailed charting to complete on a call and limited time to chart after the call bc of metrics Management is subpar from the bottom to the top

      4.0
      Mar 5, 2021

      Good - a few flaws

      Quality auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is pretty good, no overtime in my area allowed so my hours are strict and I don’t have to worry about working on weekends. Schedule was flexible and permanent work from home is great! I’ve been here 12+ years so PTO accrual is nice.

      Cons

      Pay- 12+ years and only at $20ish an hour and so many newbies get hired on at more than me, which is frustrating. It’s really hard to figure out getting more money because raises are horrible at UHG. Micro management- some of the micromanagement is over the top, especially with the some of the systems used to watch your production. Layoffs seem to happen yearly, multiple times a year, as they constantly try to offshore positions so lately having to worry about that seems to be more of a worry than normal,

      Viewing 70 - 72 of 15,516 Reviews
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      Glassdoor has 16,986 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.