Optum reviews

3.4

56% would recommend to a friend

(15,512 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Dec 22, 2016

Good Company

Recommend
CEO approval
Business Outlook

Pros

Few Great Managers. Great Flexibility. Management has finally woken up from dormant state after Optum took over.

Cons

Lot of Internal Recruiting of family members e.g., wife, brother etc. Ratio of talented workers vs people who drag the company through dirt is low.

2.0
Dec 22, 2016

Risky Job

Recommend
CEO approval
Business Outlook

Pros

Bagels on Friday, good balance working on and off site.

Cons

Bad purchase by Optum to get foot into Federal market, running Columbia operation out of MN, no significant new business, no idea how to run Federal business. All major projects ending within next year and now being large business with all kinds of conflicts of interest ( being owned my healthcare company) prospects of winning rebids are slim. Not competitive with other large companies slowly and painfully putting QSSI out of business. QSSI management EXTREMELY weak, no leadership, unfriendly and uncaring. Working too hard to please Optum's bottom line, layoffs every year, no job security long term. Optum Sr mgmt does poor job with communication of stability and initiatives. Right hand does not know what left hand is doing, employees don't know what is going on. Most employees don't know their Optum counterparts, or even others within QSSI outside of their small department. QSSI used to be a dynamic, fun, busy and agile company to work for, now it takes a "committee" to make a simple decision, nothing productive or innovative gets done. Salaries are competitive for select jobs but short lived. Benefits are really bad, healthcare is very costly and too limited. Another CEO after constant restructure (org charts still non-existent) may be too little too late, following UHG "boys club" mentality.

5.0
Dec 16, 2016

Wonderful Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful company to work for very competitive salary. Very good atmosphere, co-workers, and everyone is very helpful. The benefits are good.

Cons

The parking is difficult when you come in after 10am

Viewing 15442 - 15444 of 15,512 Reviews

Glassdoor has 16,982 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.