Oracle Customer Service Admin Support reviews

3.8

85% would recommend to a friend

(212 total reviews)

Clay Magouyrk and Mike Sicilia

100% approve of CEO

58% positive business outlook

Customer Service Admin Support employees have rated Oracle with 3.8 out of 5 stars, based on 212 company reviews on Glassdoor. This indicates that most Customer Service Admin Support professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Admin Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

212 reviews
2.0
Jun 28, 2012

Pros & Cons

Recommend
CEO approval
Business Outlook

Pros

Has good infrastructure and diverse projects in Banking sector.

Cons

Company makes false promises for gaining projects without considering comfort level of employee and forces employees to work on platforms in which they are not interested hampering there productivity and Career in specific domain. Very less onsite opportunities to new people as there is no rotation system. Also substandard payment to OFSS employees than standard Oracle payment worldwide. Employees need managers personal recommendation for promotions & other opportunities which are not in any ways considered on work basis & are instead based on managers personal views about individuals. On asking for opportunities management asks you about your skill-set which can only be on paper and cannot be fully developed as no hands on would be provided in any case. Also individuals having good personal touch with managers are considered for onsite opportunities even if they are not trained or even if they work on different domain than what is required. The appraisal cycle is too lousy and appraisals which are initiated at end of first quarter complete at 4th or last quarter with substandard hike in salary. Individuals are transferred to other locations as Chennai/Bangalore without consent of employee without giving a thought on the employees side.

Viewing 208 - 210 of 212 Reviews

Glassdoor has 66,547 Oracle reviews submitted anonymously by Oracle employees. Read employee reviews and ratings on Glassdoor to decide if Oracle is right for you.