Oracle Customer Service Admin Support reviews

3.8

85% would recommend to a friend

(212 total reviews)

Clay Magouyrk and Mike Sicilia

100% approve of CEO

58% positive business outlook

Customer Service Admin Support employees have rated Oracle with 3.8 out of 5 stars, based on 212 company reviews on Glassdoor. This indicates that most Customer Service Admin Support professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Admin Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

212 reviews
2.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

The work from home option is the best i can think of, as it allows you to spend time with your family....and the flex time, plus the technology you get to work with and the ability to move between groups....that's about it.

Cons

Pay raises are non existent. Thats pretty discouraging when the CEO gets $500 million in cashed stock options....and forget about bonuses....only certain employee levels are entitled to bonuses and those are "discretionary"...They also have this rule that you have to be in a position for certain amount of time prior to being considered for a promotion...like longevity means anything? Promote people based on performance....HR also says they consistently perform market analysis of salaries to ensure they are competitive, that's a laugh....They are competitive in a good economy, otherwise, forget it.

3.0
Sep 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits, the ability to work from home at any time. The company is a major global workforce, and a majority of teams consist of members that live in different states in the US. The cafeteria serves decent food, drinks are free and the health gym is excellent for blowing off steam

Cons

Low Pay, if you get hired initially, negotiate a higher starting salary...a majority of people NEVER get pay raises for 2 or even 3 years, which is shameful for a company this size. They do have the money, and they do have the process, so I am not sure why they keep insisting on keeping their employees down. Career opportunities are mediocre, you are able to move internally to any group, but promotions are hard to come by.

Viewing 211 - 212 of 212 Reviews

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