- Nothing was ever clear or properly organized, and despite having supposed processes in place, no one actually followed them.
- Asking for clarification only made things worse because you would get completely different answers depending on who you spoke to.
- There was constant confusion with no real direction, and it became frustrating very quickly.
- Meetings were always being moved, rescheduled, or canceled, which made planning anything nearly impossible.
- Documents were missing or impossible to locate when needed.
- No one seemed to know who was responsible for what, yet this level of disorder was treated as normal.
- Hours were wasted in meetings just trying to figure out work that should have already been completed.
- A significant amount of work fell through the cracks because everything was so disorganized, and management appeared to accept the chaos instead of fixing it.