PEMCO Insurance reviews

Typical of the industry, the job does not pay enough for the amount of abuse we incur from the customers. The yearly increases are also a slap in the face, no where near covering inflation. We are expected to perform at a high level of customer service while handling sometimes very complex claims, while staying within The State regulations. Unfortunately the pay does not appropriately reflect what is expected of us.

Felt like working for your friends parents, meetings meetings meeting. PEMCO LOVES meetings. In fact, they'll schedule a meeting to talk about the meeting they just had and then schedule a follow up meeting to talk about the follow up. there is definitely a good ol boy mentality. They are struggling to grow as a company. they are growing unprofitably in Oregon so they raise rates in WA. They're losing household in WA like crazy and have downsized many departments. Not quite sue what the company strategy is but if it's winning, they hide it very well.