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PEMCO Insurance

Engaged Employer

PEMCO Insurance reviews

3.5

75% would recommend to a friend

(186 total reviews)
avatar

Stan W. McNaughton

77% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

PEMCO Insurance has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PEMCO Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

186 reviews
2.0
Jul 5, 2019

Lots of politics for such a small company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are hiring some great directors and the people in general are nice. My team in CSD is great, we care about what we do and my boss and his boss really care about us.

Cons

Lots of politics for such a small company like the executives don't seem to agree on much and change is slow. Leadership is lacking across the board and some of the leadership style is toxic. My department is great though but I think it depends on what part of the company you work in. some departments have had high turnover lately. like someone else said, we're hire talented people but they're also leaving fast.

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PEMCO Insurance Response
7y
I agree with you – we work with some amazing, caring people, and our customer service team absolutely rocks! We recently restructured our executive team, and I’m confident that these shifts in roles and responsibilities will help address some of the concerns you mentioned. Thank you for staying focused on our customers during this transition. Our company is going to continue to grow and our needs will shift, but our people are always going to be what sets us apart. -Harris Clarke, VP of Claims, Customer Service & Sales
2.0
Sep 24, 2018

Smoke and Mirrors: Actions Don't Match Words

Claims department
Recommend
CEO approval
Business Outlook

Pros

200% match on 401K up to 6%. Front level supervisors are not micromanagers; ability to work remotely for up to 80% of your work week.

Cons

PEMCO has a "ready, shoot, aim" implementation with process improvements, changes in how the department operates, etc. There is zero training; can only come to the company as a lateral with experience; and an abhorrent lack of transparency. Specifically, company held a recent "rah rah rah" meeting urging staff to promote PEMCO positively online and then the next day they laid off two of the most tenured / popular employees in the office without notice. Company also does not pay competitively compared to Liberty Mutual, Mutual of Enumclaw, Farmers, Geico claims staff salaries (and hasn't paid a bonus to claims staff in years)...

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PEMCO Insurance Response
7y
My rah rah is authentic, I have a love for PEMCO so I’m sorry to hear this – both as a colleague, and as the head of the HR department. It sounds like you have a lot of concerns, particularly about changes we’re making to our Claims department operations. I’d like to find out more details, clear potential misconceptions and hear some of your suggestions for how we can improve. You can email me directly with your feedback (my address is in the company directory), or you can set up some time for us to connect in person at either the Lynnwood or Seattle office. –MJ Vigil, VP/Chief People & Brand Officer
3.0
Dec 30, 2016

Excellent Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Terrific benefits and nice people to work with throughout all departments.

Cons

Management seems stuck in a time machine of the "old days". Too much money spent on retreats, strategic getaways, etc.

Viewing 7 - 9 of 186 Reviews
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ReviewsPEMCO Insurance reviews

Glassdoor has 198 PEMCO Insurance reviews submitted anonymously by PEMCO Insurance employees. Read employee reviews and ratings on Glassdoor to decide if PEMCO Insurance is right for you.