PENFED Credit Union reviews

Upper management (looking at you directors and above). You'll see the other negative reviews here, and they're pretty scathing...but in all honesty, it's mostly true. They are aware of these honest reviews and have taken to posting here to try and help the rating. If I were to guess, I'd say the actual rating floats around 1.5 to 2 stars. That's being generous. Not saying that it's all the positive reviews, because I'm sure in certain departments it might be better, but everyone knows who the problem leaders are. The company simply does nothing to fix it though. From what I understand it wasn't always like this (it certainly wasn't when I started working here). Sometimes things change and it's for the worst.

The company has gone downhill fast over the last 2 years. The CEO does not run the company, Tammy Darvish does. Unfortunately, she is a power-hungry, egotistical micro-manager. If you have ideas or creativity, do not work here. PenFed is only looking for sheeple who will blindly follow the angry orders of upper management. The problem is, the entire upper management team is made up of ex-car salespeople with no financial experience whatsoever. They spend most of their day playing politics instead of communicating and developing their teams or products. The secretly-scheming tactics of upper management continue to drain employee morale. If you were to walk into a service center and talk to 100 or so employees, 95% of them will tell you how unhappy, stressed out, and underappreciated they feel. The managers are treated with no respect, lied about, and disposed of at whim. There are plenty of banking organizations out there that will treat you better, pay you more, and respect your time there.