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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Nov 15, 2021

Good Management,

Recommend
CEO approval
Business Outlook

Pros

I have had a positive track record interacting with my management and supervisors.

Cons

There is lacking training for phone reps, it used to take 6 weeks and reps were trained to do basically everything. Now it lasts just a couple weeks and phone reps receive minimal training, increasing the number of calls I receive to provide assistance to the phone reps.

5.0
Nov 14, 2021

Feedback

Recommend
CEO approval
Business Outlook

Pros

Great company to work for with good pay and benefits

Cons

Fast pace and busy atmosphere

3.0
Nov 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Bonuses, 401k, tuition assistance, family assistance, etc

Cons

Management, Leaders, don’t care much about the “little people”

Viewing 859 - 861 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.