4.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook
Pros
I have had a positive track record interacting with my management and supervisors.
Cons
There is lacking training for phone reps, it used to take 6 weeks and reps were trained to do basically everything. Now it lasts just a couple weeks and phone reps receive minimal training, increasing the number of calls I receive to provide assistance to the phone reps.