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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      3.3

      58% would recommend to a friend

      (1,038 total reviews)
      avatar

      James Schenck

      58% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.0

      Career opportunities

      PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      May 16, 2018

      Mortgage Consultant

      Home mortgage consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have great Benefits and perks. We get to have an input on what we do in our community.

      Cons

      The "rules" change or procedures change and you don't get notified. The rules are not consistent thru out all of the centers.

      4.0
      May 2, 2018

      Enjoyable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great CO workers, PTO, wonderful local managers

      Cons

      Not much room for advancement if you aren't willing to move

      1.0
      Feb 25, 2018

      Stay far far away

      Msr
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were not many pros. Maybe the hours. But you were forced to work all federal holidays no matter if you branch was in a mall or at Arlington. Then they start making you work 6 days a week but manipulate the schedule so you never get overtime.

      Cons

      There is no training program for anyone outside of a few branches. Costs are cut at every corner. They build brand new buildings for management yet leave some branches with mold issues and completely outdated and in terrible shape. The bereavement policy is a joke. Two days no matter if you live in Guam,Japan or Portugal. There is no overseas policy for anyone. There is mandatory volunteerism yet the pay is lower than most high schoolers with no education make. They will make you do phone conferences on information that completely doesn’t pertain to you or at 5 am.

      Viewing 1012 - 1014 of 1,038 Reviews
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      ReviewsPENFED Credit Union reviews

      Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.