PENNYMAC reviews

I worked there for only a month, and wasn't able to even start doing my job for 2 weeks due to bad training and no access to the data that I required. The team I worked with was on a hybrid schedule, so they worked M-F in office, then Th- Fri were from home. I was only trained a couple of hours a day for the first 3 days I was there, then left to figure it out. This means figuring out a new system, new processes, etc. The Processes and Procedures was horribly written and left out a lot of important material, especially if you got an Error message which happened a lot with the horrible system they use, so on Thursdays and Fridays I tried using them when I was finally given work to do, but made mistakes due to the P/P's missing a whole lot of information. Then if I wanted to ask a question I got dirty looks and slow answers to my questions. When I was let go I still didn't have access to all of the databases that I needed, (it took them 2 weeks just to get me a phone) so I don't feel like they even gave me a chance to prove myself, and the team lead seemed like she didn't want to help or answer any questions. But then when I made a mistake she was all over me for it, and not in a positive way. I appreciate feedback when it is constructive, but they way she did it was demeaning and demoralizing. I was moving work along by the 3rd week and completing the tasks they gave me, and doing my best to figure it out on my own, but that wasn't enough I guess. Some of they other teams seemed to work together, this team didn't want to help or work as a team. If I asked the manager for help, which wasn't often because she was so busy, I would get a patronizing look and answer, like " you should know this". Well, if I would have had real training and P&P's that were written well, I wouldn't have to be asking you questions. would I?

Reached out to me by recruiter for a role in the tech division. Initial screening went well, and was told that the hiring team wanted to meet. Tried to follow up regarding meeting with the hiring team, and was ignored/ghosted on all means - text, email, & cell. Completely unprofessional.