PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 10, 2017

Underwriting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Classic bait and switch.

Cons

All I can say is.. don't do it! I was promised training to gain more experience/certifcation to lure me there and once I started everything changed. They are quick to brag about" PennyMac cares about your career path" but that is far from the truth. They hired several of us and had no formal training plan or on-boarding process for new underwriters. I have been there 2 1/2 months and not underwritten 1 live loan. I'm DE and have nearly 7 years recent underwriting experience and 20 years in the business. I've never seen anything like this. It is a disorganized mess and one department has no idea what the other is doing. I spoke up about concerns I have with the discrepancy between what I was told in my interview vs. the treatment I've received since starting (ie: sketchy training)The corporate risk review department seems to not want to support my getting proper training or being successful. So now my supervisor is apparently out to get me for rocking the boat. If you like drinking Kool-Aid go for it. Otherwise steer clear.

1.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

People are nice. New office, great location.

Cons

Below market compensation, outdated work culture, and lack of work recognition. Management tends to only promote those that they personally favor. It is not based on merit at all. They refuse to recognize and promote younger analysts and, instead, focus on promoting FVP's and SVP's. It is impossible to go from analyst to VP level unless you started between 2008 and 2010, when the company was first founded. The company also does not understand how younger generations think. It is their most significant flaw. Management continues to complain about how they fail to retain younger employees, but they are unwilling to tackle the real issue of company culture.

2.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The company has a talented marketing team that can make the phone ring. Plenty of leads and business available to those willing to grind it out on the phones. Pay is fairly competitive as long as you are funding 15+ units monthly.

Cons

The corporate culture is exhausting. Leadership sends emails out each and every day (sometimes multiple times throughout one day) telling us to spend more time on the phones, work extra ours, etc. Comp plan changes frequently and employees are discourages from speaking their mind or presenting ideas to leadership. Constantly being compared to peers, and always being held to unreasonable performance metrics. Lots and lots of micro managing. Just ask about call monitoring and "critical fails" if you want a good laugh.

Viewing 112 - 114 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.