PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay during the boom !

Cons

Long hours, a bit of a micro manage environment.

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PENNYMAC Response
1y
Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Based on your comments, I encourage you to reach out directly to our human resources team so that we can better understand the situation. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at employeerelations@pennymac.com if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.
3.0
Sep 25, 2024

Upper Management is too much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are great and mostly all of us get along.

Cons

Upper management has turned into control freaks. Employees are judged and viewed based on numbers on a screen but not the quality of their work. Most departments have to report to the office every day. Some still have hybrid, but if you utilize their hybrid schedule you will get scolded and will have it used against you if you want a promotion or raise (not that they’d give you one anyways). The company has a whole has a “control” problem where they have this old school mentality of wanting to control people. They will find every excuse in the book to delay and put off raises/promotions, but will swing and change an entire organization over night. They will constantly tell you why they “can’t” do things that would benefit the employee, but will change the entire dynamic of the department on a moments notice when it does t benefit the employees.

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PENNYMAC Response
1y
Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Based on your comments, I encourage you to reach out directly to our human resources team employeerelations@pennymac.com so that we can better understand the situation. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at employeerelations@pennymac.com if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.
5.0
Sep 22, 2024

Loved working here

Recommend
CEO approval
Business Outlook

Pros

Great work culture and great management team.

Cons

Not holding certain employees in closing accountable for their poor service that would cause loss of clients to be affected.

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PENNYMAC Response
1y
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoy working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
Viewing 133 - 135 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.