Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PENNYMAC?

44% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 123 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 107 reviews)); "There are good benefits when it comes to medical and 401k" ((in 64 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 52 reviews)); "work from home good job." ((in 41 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 102 reviews)); "Virtually no work life balance" ((in 53 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 46 reviews)); "No training and lack of assistance" ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 28 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,560 reviews)

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Sep 12, 2024

Penny Mac job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits schedule options available

Cons

Not so good management impossible metrics to meet

PENNYMAC Response

1y

We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

1.0

Sep 12, 2024

Unfair treatment

Mortgage underwriter

Recommend

CEO approval

Business Outlook

Pros

Not many pros I can think of.

Cons

I work on an underwriting team of 15. I took a promotion and only got a pay increase of $1000 from my non underwriting role. Also the 13 other underwriters get to be fully remote and due to a hot head VP, two of us have to work In the office. We have brought up to him multiple times how it isn’t fair to make the 2 of us office employees when the other 13 are fully remote and his response is he doesn’t care, it is what it is so get over it. Our direct supervisor is remote and we don’t even have anyone to report to so we are essentially alone at the office.

PENNYMAC Response

1y

Thank you for sharing your review and bringing this to our attention. We understand your experience was not ideal. We are actively working to cultivate a workplace that supports growth and well-being. We believe in continuously improving how we support our employees, engage with them, and lead effectively. Your feedback is valuable as we strive to enhance our impact.

1.0

Sep 11, 2024

Poor upper management

Annnonymous

Recommend

CEO approval

Business Outlook

Pros

Not a lot I can remember, maybe the fake friendly coworkers who always complain and badmouth others behind their back?

Cons

Very cheap company and old schooled upper management. They forced 5 days back to office and CFO sent out a serious email about it. It turned out to be a big joke because on the same floor some team just don’t need to follow the rule and keep doing hybrid work model. Management’s incapable to explain and justify large amount of exceptions caused confusion and unfairness feeling with in the teams that have to go back 5 days.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts and provide feedback. We appreciate you bringing this to our attention as it helps us evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage open communication and are always looking for ways to improve our daily procedures while ensuring compliance and fairness. We appreciate the opportunity to learn and grow from your feedback so we can enhance the overall work experience for everyone.

Viewing 136 - 138 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Default Loan Counselor I

Mortgage Trading Analyst

PENNYMAC

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