Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PENNYMAC?

44% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 123 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 107 reviews)); "There are good benefits when it comes to medical and 401k" ((in 64 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 52 reviews)); "work from home good job." ((in 41 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 102 reviews)); "Virtually no work life balance" ((in 53 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 46 reviews)); "No training and lack of assistance" ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 28 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 27, 2024

Absolutely horrible management and lack of accountability by upper management

Analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent that’s about all this place has going for them

Cons

Poor management and retaliation when folks speak up about said poor management, by targeting performance instead of implementing positive management changes. Lack of training when asked by employees Excuses of being “too busy” to be efficient at management tasks or reviews Never expect a pay raise here it’s not in their company policy to offer annual increases on base pay and are very low on base pay offerrings Always expect to lose your bonus as they will find every reason, that is not a sale-able issue, to refrain from paying you for your hard work.

PENNYMAC Response

1y

We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

5.0

Aug 26, 2024

great

Loan officer

Recommend

CEO approval

Business Outlook

Pros

awesome awewsome and really happy about it

Cons

some strees involved but thats normal

PENNYMAC Response

1y

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. We believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

4.0

Aug 26, 2024

Great company, great people, but jobs are tied to mortgage industry market… job stability is always an issue

Manager, data management

Recommend

CEO approval

Business Outlook

Pros

Wonderful people! Leadership, most of them, are very approachable and down to earth. When COVID hit, they mobilized the ENTIRE workforce in a snap! It was crazy how fast they pulled it off.

Cons

Like every company, there are favorites who get a lot of breaks. Layoffs are always a concern, as jobs are tied to interest rate changes… Not enough women in IT leadership positions.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service.

Viewing 142 - 144 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Mortgage Trading Analyst

Default Loan Counselor I

PENNYMAC

PENNYMAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Absolutely horrible management and lack of accountability by upper management

great

Great company, great people, but jobs are tied to mortgage industry market… job stability is always an issue

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