Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,678 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 46% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

46% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 117 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 107 reviews)); "Company offers good benefits and Penny pantry is great." ((in 59 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 107 reviews)); "No training and lack of assistance" ((in 49 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 47 reviews)); "Virtually no work life balance" ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)

David Spector

52% approve of CEO

46% positive business outlook

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Sep 22, 2013

Managed by ex-countrywide people. They have their favorites and if your not part of the circle your not getting promoted

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pennymac has a nice cafeteria, people other than "the circle", are friendly. Good benefits as far as health insurance and vacation time.

Cons

No raises, no job security, no respect for employees. They don't care if they have good employees or educated. They will fire you or demote you to save the company money. Location is inconvenient.

2.0

Aug 16, 2025

Squid Games

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Corporate Benefits are very good

Cons

Squid Games! They hire too many LOs, and ask for a review on 1st week (weird), then fire everyone. No cap, half our starting team is gone in 8m. Wild!

PENNYMAC Response

9mo

We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

3.0

Sep 25, 2024

Upper Management is too much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people here are great and mostly all of us get along.

Cons

Upper management has turned into control freaks. Employees are judged and viewed based on numbers on a screen but not the quality of their work. Most departments have to report to the office every day. Some still have hybrid, but if you utilize their hybrid schedule you will get scolded and will have it used against you if you want a promotion or raise (not that they’d give you one anyways). The company has a whole has a “control” problem where they have this old school mentality of wanting to control people. They will find every excuse in the book to delay and put off raises/promotions, but will swing and change an entire organization over night. They will constantly tell you why they “can’t” do things that would benefit the employee, but will change the entire dynamic of the department on a moments notice when it does t benefit the employees.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Based on your comments, I encourage you to reach out directly to our human resources team employeerelations@pennymac.com so that we can better understand the situation. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at employeerelations@pennymac.com if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.

Viewing 160 - 162 of 1,562 Reviews

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PENNYMAC

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Managed by ex-countrywide people. They have their favorites and if your not part of the circle your not getting promoted

Squid Games

Upper Management is too much

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