PENNYMAC reviews

3.0

46% would recommend to a friend

(1,563 total reviews)
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David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Dec 5, 2020

Culture of Incompetence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company facilities always located close to freeway exits.

Cons

Ineptitude and incompetence at all levels is treated as an open secret and widely tolerated with seldom, if any, consequences for shoddy output. Far too much time is wasted looking for and correcting the errors of lower level employees upon which critical work is based. Management is wildly unimpressive, lacking strong leadership abilities and the basic capability to command a staff effectively to accomplish goals and tasks in a timely manner with positive results. Company has a seat-of-the-pants, Wild West style. “Let’s throw this at the wall and see if it sticks” is not an efficient corporate governance strategy. Pay is mediocre, at best. Career advancement appears based on lunchtime and after work socializing prowess rather than hard skills, demonstration of competence and documented accomplishments. Too many potlucks, free cafeteria lunches and useless company-branded trinket giveaways as opposed to meaningful pay increases (for those deserving based on performance) or investment in better health benefits.

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PENNYMAC Response
5y
Our Employee Relations Team has not received any complaints along these lines at this time. We encourage you to submit a formal complaint in our AskHR portal so these issues can be investigated and addressed. Thank you!
1.0
Aug 5, 2020

The Worst

Recommend
CEO approval
Business Outlook

Pros

Able to still work during Covid 19

Cons

Pay is extremely low HR is not helpful they partner with management HR will go against concerns you have to fullfill own agenda Excessive Calls Will force you to work additional job roles that should be promotional but arent Management will belittle you Management will make you feel less than worth Customer service is extremely micromanaged No room for movement if wanting increase Run far away from Customer SERvice department

Viewing 181 - 183 of 1,563 Reviews

Glassdoor has 1,679 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.