PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)
avatar

David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

If you know how to close loans and guidelines prior to working for this company, you will do well.

Cons

Very low pay and bonus payout

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PENNYMAC Response
2y
Thank you for taking the time to share your thoughts about your experience working at Pennymac. We appreciate your honest feedback. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors. As an organization, we are committed to building an inclusive work environment where our people can grow their careers and directly contribute to the growth of the company. Our commitment does not mean we are perfect, Our managers and leaders are human just like the rest of us, however, our commitment does mean that we are diligently striving to do better. Thank you for being a part of our journey to excellence.
2.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home, benefits.. They are trying to build a couture, but this was during the low interest rate environment and I think they grew too fast

Cons

very repetitive, hard to get in touch with managers while working from home. They did not pay out my monthly bonus because they said I answered a question incorrect.

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PENNYMAC Response
2y
We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.
5.0
Mar 23, 2024

Mortgage LO

Recommend
CEO approval
Business Outlook

Pros

Good position with good pay

Cons

Lots of talk time for customers and stat driven

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PENNYMAC Response
2y
Thank you for taking the time to provide your honest feedback about your experience with our company. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
Viewing 205 - 207 of 1,562 Reviews

Glassdoor has 1,678 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.