Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,678 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 46% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

46% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 120 reviews)); "Pay was decent and overtime was offered when 'they' needed us and WE pulled through for 'them'." ((in 101 reviews)); "Company offers good benefits and Penny pantry is great." ((in 65 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 100 reviews)); "No training and lack of assistance" ((in 50 reviews)); "Virtually no work life balance" ((in 47 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 28 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)

David Spector

52% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.9

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 15, 2024

Pennymac Review

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Work Culture & people are the best part.

Cons

Difficulty of work is probably the only con.

PENNYMAC Response

2y

Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment and our people are conducive to productivity and fosters a sense of community among our team members. Finally, we appreciate your feedback regarding diversity at Pennymac. Our commitment to diversity and inclusion is an essential element of our culture, and we strive to create an inclusive and welcoming environment for all of our team members.

2.0

Apr 13, 2024

Toxic as Hell

Business analyst

Recommend

CEO approval

Business Outlook

Pros

You’ll make a livable wage, great benefits and access to the companies gym.

Cons

Extreme highly stressful toxic workplace environment. Management plays favorites and allows certain employees to do things against that are clearly company policies. Communication is supposed to be a thing but you’ll never get clear responses or a response to anything at all when it comes to projects. It feels like a quiet library where all you’re colleagues are just as stressed out and looking for other jobs to the point where you just feel the morale is horrible.

PENNYMAC Response

2y

We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

1.0

Apr 5, 2024

Ghosted By the Recruiter

Software engineer

Recommend

CEO approval

Business Outlook

Pros

None that I can think of, I was ghosted by the recruiter (see below)

Cons

Reached out to me by recruiter for a role in the tech division. Initial screening went well, and was told that the hiring team wanted to meet. Tried to follow up regarding meeting with the hiring team, and was ignored/ghosted on all means - text, email, & cell. Completely unprofessional.

PENNYMAC Response

2y

We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. We will take this feedback back to our team so that we can ensure a better process moving forward. Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

Viewing 202 - 204 of 1,562 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Default Loan Counselor I

Mortgage Trading Analyst

PENNYMAC

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Toxic as Hell

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