Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,678 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 46% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

46% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 117 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 107 reviews)); "Company offers good benefits and Penny pantry is great." ((in 59 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 107 reviews)); "No training and lack of assistance" ((in 49 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 47 reviews)); "Virtually no work life balance" ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)

David Spector

52% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Feb 12, 2024

Salary

Qaqc analyst

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere and good people

Cons

Manager gave to much work

PENNYMAC Response

2y

We appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

3.0

Feb 9, 2024

Good company

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Money varies based on the market

Cons

No work at home only full time at office

PENNYMAC Response

2y

Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We understand that transitioning away from remote work can be challenging and may have implications for our employees. Our decision to modify our remote work policy was not taken lightly and was made after careful consideration of various factors, including the evolving needs of our business, team collaboration requirements, and our commitment to maintaining a vibrant company culture. Thank you again for your valuable feedback.

3.0

Feb 8, 2024

Overall great place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ability to make extra income through bonuses

Cons

Upper management tends to micromanage and not as supportive. Mandatory overtime is frequently increased.

PENNYMAC Response

2y

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at employeerelations@pennymac.com if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.

Viewing 232 - 234 of 1,562 Reviews

Jobs at PENNYMAC

Modification Processor

Core Non-Default Supervisor

PENNYMAC

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