PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)
avatar

David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

It's all about the people. You meet some fantastic co workers here and ultimately life time friends. Additional the work is challenging from time to time.

Cons

Upper management is horrendous. No support in moving up unless you are tied to specific people.

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PENNYMAC Response
2y
Thank you for taking the time to provide honest feedback. As an organization, we are committed to building a work environment where people can learn and grow and find support through other employees as well as management. Our commitment does not mean we are perfect., our managers and leaders are human just like the rest of us, however, our commitment does mean we are diligently striving to do better. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). We believe we have some of the most wonderful people working here and we are so glad you find great co-workers. Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.
4.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Stability. Opportunities for growth and advancement.

Cons

A lot of work, not enough staff.

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PENNYMAC Response
2y
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.
1.0
Jan 31, 2024

No human face

Recommend
CEO approval
Business Outlook

Pros

Good people( except management). Good tech stack

Cons

Less pay, more work.. ruthless management. They micro manage people

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PENNYMAC Response
2y
We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.
Viewing 235 - 237 of 1,562 Reviews

Glassdoor has 1,678 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.