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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,884 total reviews)
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William S. Demchak

50% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits from start (3 weeks vacation, health/dental/etc, occasional absence days, sick time, personal days, and even paternity leave available

Cons

No work/life balance. Lucky to get one Saturday off a month. Job isn't really about banking anymore. They want you to make 20 calls three times a week to bring customers in to sell products. Also must click certain number of insights (conversation starters) to sell products. There is no reward for sitting down with customers and helping them, if you don't sell them something. Lots of turnover as a result.

1.0
May 28, 2017
Recommend
CEO approval
Business Outlook

Pros

PNC has a good 401 K plan. The vacation benefits are good.

Cons

This company is only for executives. There is a huge gulf between the everyday ran k and file employees and people at the director level and above. Process and metrics are king. Change management is very time consuming and not very user friendly for the IT staff. IT staff has been divided into change the bank teams and run teams. Knowledge base has been spread too thin. In addition, there are agile teams. Company is diving head fist into agile even on their legacy mainframe applications which are not easily to fit into the agile development model. Executives hold town hall presentations to try to connect with the rank and file staff but the meetings are mainly an opportunity for the executives to tell everyone what a great job the 'executives' are doing. The Q and A sessions at the town hall meetings are a joke, I have never seen so many softball questions and planted questions in my career. Due to the creation of so many new teams, the knowledge base is spread very thin. People are being asked to work on projects involving applications they have no experience in. There is a shortage of people who know their applications, Directors and management above the directors seem to think that everyone is a plug and play employee and that in-depth application knowledge is not needed. Too many of the players in IT don't have any knowledge about the applications From the project managers to the business analysts to the developer to the QA testers, , there is a real problem. A lot of people are driving with their eyes closed. The executives think the solution is hiring more contractors.

1.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Part-Time Scheduling Almost Daily 15 minute team meetings Employee Incentives Overtime Eligibility SOME room for advancement Pay is high compared to other financial service institutions in the area Upper management is approachable and very present

Cons

Located in Whitehall... make sure you turn on your alarm and lock your doors Building seems broken down Chairs are filthy and broken Half of the computers do not work about 75% of the employees would tell you to run... in fact everyone i sat with during training; although high performing literally said, keep your options open. -- I absolutely regret my decision to take this position. From the time I have began, there has been NOTHING but LIES about all most everything under the sun. What was told to me during the recruitment stage and once actually in the company were two completely different realities. Having everything in writing does not even seem to help, there is no integrity or personal responsibility to be had by PNC for their mistakes. They fired older people who have a harder time grasping technology... although they are told in the interview stage that they will be able to go through training an additional time if they need more help. They fire pregnant people who they hired while pregnant because... of course have appointments to check on their fetuses, for attendance. They fire people right in front of you and storm in and take their belongings in a rush as if they have stolen money from a customer. Managers are just plain plum dumb. Stats are ridiculous and you are told to not take your full break if you had to use the restroom before your break comes. They fire people for using FMLA. ...I basically hate everything about PNC. I am closing my accounts with them when I leave and I would rather deal with the BLUE BANK than them... and thats saying alot because I really hate that bank. The customers are disgruntled because of changes which are designed to generate more money for the company... its a bank... they are designed to make money but they tout diversity, inclusion and core values... its laughable. People are clique-ish and two-faced

Viewing 67 - 69 of 9,884 Reviews

Glassdoor has 10,547 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.