This company is only for executives. There is a huge gulf between the everyday ran k and file employees and people at the director level and above. Process and metrics are king. Change management is very time consuming and not very user friendly for the IT staff. IT staff has been divided into change the bank teams and run teams. Knowledge base has been spread too thin. In addition, there are agile teams. Company is diving head fist into agile even on their
legacy mainframe applications which are not easily to fit into the agile development model. Executives hold town hall presentations to try to connect with the rank and file staff but the meetings are mainly an opportunity for the executives to tell everyone what a great job the 'executives' are doing. The Q and A sessions at the town hall meetings are a joke, I have never seen so many softball questions and planted questions in my career. Due to the creation of so many new teams, the knowledge base is spread very thin.
People are being asked to work on projects involving applications they have no experience in.
There is a shortage of people who know their applications, Directors and management above the directors seem to think that everyone is a plug and play employee and that in-depth application knowledge is not needed.
Too many of the players in IT don't have any knowledge about the applications
From the project managers to the business analysts to the developer to the
QA testers, , there is a real problem.
A lot of people are driving with their eyes closed.
The executives think the solution is hiring more contractors.