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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,883 total reviews)
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William S. Demchak

50% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The work environment was good and they allowed lots of flexibility (ability to come in an hour earlier and leave an hour earlier, etc.). Some people were even allowed to work from home four out of five days. And the work was exactly what I liked doing.

Cons

No opportunity for growth and lots of empty promises. I noticed people getting promoted and then leaving (in droves). Could not understand it until I was offered a "promotion" with no pay raise. Went on glass door and the Bureau Labor Statistics to see what the pay raise should have been and realized they were already way off from what I was getting. They made lots of promises to try and make up for the differences, but a little research uncovered that they made similar promises to others without delivering. By the way, I received top ratings in both my annual reviews (I was there less than three years). Speaking with HR after being told that the only way I could expect to receive a cost of living increase in the next year was by taking the "promotion", I found that they had not adjusted the pay range for my grade level in years and had no intention of updating it for the following year. So even if I liked it there enough to keep my current job and the sub-par pay range, I could expect I would never see a raise to even keep up with inflation. It was time to leave.

2.0
Mar 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Hours 8-6 or 9-5, depending on your location Co-Workers Predictable pay

Cons

Unrealistic sales goals in last two years have bled over into every aspect of the bank. Bonus is every three months and largely depends on customer survey scores. So if your branch is horrible, but you're a star, you'll never get any real incentive pay. High turnover, about 80%, (this is what management told me) As banks transition to a new universal status, it means that everyone needs to sell, sell, sell. Expect to stay after work, at least once a week, until 7-8pm cold calling customers who "expressed interest" in some kind of generic offer. They now want people to set appointments, like a doctor's office, for customer to meet and discuss their finances. This is because AIN'T NOBODY COMING INTO THE BRANCH anymore. You're to have a full 9-point PNC conversation with EVERY customer, whether he/she is just in for a deposit or to change an address. How can I do this when I'm one of two tellers running transactions?? And it is ALWAYS like this. Unfortunately, people don't stick around here for very long. In the short time I worked here, I've never been with the same crew for more than 3 MONTHS!! My advice to anyone looking to work here is: DON'T STOP LOOKING FOR ANOTHER JOB!!! If you're not careful, you'll find you're a soulless zombie in just a few years.

1.0
Oct 30, 2014

PNC Sucks!

Recommend
CEO approval
Business Outlook

Pros

I enjoyed the people I worked with in the branches.

Cons

The upper management can let you go at any time even though they are not the managers watching over your every day work. There are people in the main office that oversee you even though they don't know what you do day in and day out. They provide lots of trainings but they don't train you everything that you need to know about your job. In addition, they will give the Business Banker a handbook but leave critical information about the job out of it and then produce another handbook that they said they gave you with information that they should have trained you.

Viewing 76 - 78 of 9,883 Reviews

Glassdoor has 10,546 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.