PPG reviews

Extremely high turnover of sales reps and local sales managers. I had 7 Sales Managers within a 5 year tenure. Middle management makes poor & short term decisions and hides the truth from upper management. Primary issues are poorly staffed store personnel, delivery methods and inventory controls which all equate to poor customer service. Beautiful marketing pieces but spend entirely too much money on that aspect versus the basics of stocking product and quick service and delivery. Sales team territory reassignments occur far too often and there is a weak commission plan with a "cap". The PPG/Glidden spec on new construction is available, but almost always a secondary option to either SW or Ben Moore.

Too many managers within each department resulted in several barely contributing to the company goals, typically common to see direct reports picking up the slack, with no credit for the efforts. It was not uncommon to see managers take credit to receive 10k bonuses EOY. Why some teams consisting of 6-10 people have two managers is beyond me. Some managers were instructed not to give anything over a 3 out of 5 for most bonus opportunities. Managers are rarely held accountable with employees being blamed for projects being late. Outsourcing is becoming more popular within the company, especially with Oracle. Acquisitions have also resulted in several job cuts.