Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
avatar

Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined Pacific Life in the summer of 2025, and from day one I was welcomed with genuine support that helped me quickly ramp up. It’s easy to understand why people build long careers here: strong growth opportunities, a smaller‑company feel where you can make a real impact, and fewer barriers to connecting with senior leadership. The company provides plenty of learning resources, corporate events, mixers, and engagement opportunities that make the culture feel connected and supportive. What I appreciate most about Pacific Life is its unique balance. The company offers the stability of a long‑established Fortune 500 organization while operating with the agility and innovation of a startup. The company continues to invest in modern technology and forward‑thinking practices to stay ahead of the curve. After more than 150 years in business, Pacific Life remains committed to evolving and creating an environment where employees can thrive.

Cons

The company's transition toward a more global operating model can create challenges for work‑life balance. With teams in locations like London and Singapore, some meetings may happen very early in the morning or later in the evening to accommodate time zones. Additionally, as a long‑established organization, change can still move slowly in certain areas, and some systems and processes are continuing to modernize. Overall, these aren’t deal‑breakers. In fact, they reflect the growing pains of an organization expanding its global footprint and modernizing its operations. For employees who enjoy shaping change and influencing how the company evolves, these challenges can also present meaningful opportunities.

3.0
Jan 27, 2026

good

Recommend
CEO approval
Business Outlook

Pros

good work life balance and people

Cons

could be more technologically advanced

4.0
Jan 12, 2026

Still a Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pacific Life has a genuinely fun, community‑oriented culture that heavily invests in social opportunities and events (more than any other company I’ve ever worked for.) Volunteerism is also emphasized: employees are given time during the workday to participate, and people are actually involved. The perks and benefits are also strong (free lunch, a $1,000 annual wellbeing allowance, and company matches for HSA and Dependent Care FSA), and pay is competitive with a philosophy that’s regularly evaluated against the market and calibrated internally. Colleagues are kind and helpful, and different perspectives are heard and appreciated. Work‑life balance is real here: managers are generally flexible and family‑first, with little-to-no fire drills, late nights, or on‑calls, and a manageable workload overall.

Cons

There is a noticeable sense of frustration around the return-to-office policy (and TA could definitely be more transparent about the new policy during the hiring process!), but returning to the office has become a reality for many companies in a post-COVID workforce, and Pacific Life is not unique in this regard. Employees forget how lucky we are to work for Pacific Life, which by many measures is still a fantastic company to work for! It's an adjustment period to return to a mostly on-site work experience, but there are so many other positives to working for this company. Employees who choose to leave Pacific Life may find it difficult to match or exceed the company’s culture, benefits, work-life balance, and overall employee experience elsewhere.

Viewing 28 - 30 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.