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      Pacific Life

      Engaged Employer

      Pacific Life reviews

      3.5

      64% would recommend to a friend

      (684 total reviews)
      avatar

      Darryl Button

      68% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Pacific Life has an employee rating of 3.5 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      684 reviews
      1.0
      May 15, 2015

      No such thing as Open Door Policy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location is awesome. Great for working parents. Nice 401k. Awesome community outreach program and matching gift donations to non-profit. Convenient on site cafeteria... not the best tasting food, but convenient.

      Cons

      No management accountability. Very high school. Your advancement is dependent on popularity and not skills or abilities. Management prefers looks over technical skills. YES, LOOKS! I have personally been a victim of sexual harassment by a manager and he is still here...being inappropriate. HR is a joke. A bunch of hens acting like they are here for you and take your concerns very seriously. All the while, they are reporting everything back to the manager and together start building a case against you. Company supposedly has a strict "no retaliation" policy. But from personal experience that is not the case. You are an instant target once you knock on their "open door". Come review time, everyone is asked to comment on you and you are never asked to comment on others or management.

      avatar
      Pacific Life Response
      10y
      Thank you for your feedback. Pacific Life prides itself on recognizing and promoting talent within the company based on merit and performance. The company also strictly prohibits sexual harassment and retaliation. It is important that we better understand your concerns so we can take appropriate action. If you are uncomfortable discussing this with your Human Resources Business Partner, please contact Employee Relations. You can also report your concerns to senior management in your organization who will engage the appropriate resources to address them, or you may contact Corporate Compliance. The company takes these matters very seriously so please be sure to engage an internal resource so we can review and address them.
      2.0
      May 13, 2015

      Annuities Division

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Benefits, close early before holidays, average pay

      Cons

      Too structure, no empowerment, no career development, call center environment chained to desk, late more than 6 times a year on final warning, yet management is late and no consequences,

      4.0
      May 12, 2015

      Customer Service - Great Company, challenging job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, people, stability. Will pay you for almost a year of training and get you securities lic. Good benefits, great location in Newport Beach. Clear path for promotions (2-3 promotions within first 3 years). Lots of people from area go on to other roles within the company.

      Cons

      Have to learn an incredible amount of information even with the lenghty training. Standards are extremely high for how you work with customers. Significant product changes every 3-6 months.

      Viewing 577 - 579 of 684 Reviews
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      ReviewsPacific Life reviews

      Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.