Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
avatar

Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
1.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits: health and 401(k). That said, with the exception of the 401A, standard issue for a large company.

Cons

Terrible supervisors. And all women in annuity services -- customer service. They gossip endlessly and gang up on workers they don't care for. My supe is older and so proud of herself and her quick rise. She talks about it endlessly. Bottom line, she may be paid well but is still just in customer service. It is a joyless atmosphere. They have food days and you have to eat at your desk while you take calls -- DUH! AND, on jeans days, you can only dress down if you wear one of the prison-issued Pacific Life tee-shirts. How generous!!!!

2.0
Dec 17, 2012

The only people's opinions, or ideas, that matter are Sr. Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The one thing this company has going for it is the outstanding benefits package they offer (Medical, Dental, elective vacation, 401k, etc.), however, don't confuse benefits with salary.

Cons

PL claims to have an "open door" policy, meaning you can approach management for anything (workflow ideas, concerns, etc.), however, this is STRONGLY discouraged! The moment you speak up about something you'll end up with a target on your back. I was with this company for many many years and watched the corporate cultural spiral into a very negative environment. They put extremely closed-minded individuals into leadership rolls, move them into a product they know absolutely nothing about, and then wonder where things went wrong. However, have no worries...it's ALWAYS the non-management people that are to blame. Management does not, and will not, take ANY accountability. They will flat out LIE. It got to the point I would have to document all conversations so that when my manager would deny saying something I could go back to the documentation to cover my a**. He would still deny it...even when multiple team members confirmed hearing, or being told, the exact same thing. Of course, there are some good departments within the company, however, they are becoming fewer and farther in between. I have read many of the reviews on this site and would have to say I agree with so much of what many have posted. One area of the company, in particular, runs their division like the town of Stepford. I found it to be the craziest thing I've ever seen. There were days where my co-workers and I would look at each other in total disbelief to the things we would see and hear. HR is absolutely no help. They pretend to conduct an investigation and then nothing is ever done...EVER! In the end, you end up feeling like HR is there to help build a case against you, not to help you find some sort of resolution. The only way you will advance in this company is to join the "Stepford" team, seriously.

2.0
Sep 21, 2010

Not a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its good place to work for people who would like to do monotonous work for 20 years without any change in their career path or in the work they do. Generally not much work pressure except few teams.

Cons

I have worked with many companies as an employee and as a consultant. Senior management does not treat the employees well. Employees does not get the due respect they deserver. There is no chance of career growth learning new technologies (if you are a techie). Infact senior management will discourage you if you try to apply latest technologies. In general is not a good place to work if someone want career growth.

Viewing 637 - 639 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.