Does Pacific Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Pacific Life employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Pacific Life. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Pacific Life?

61% of Pacific Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pacific Life 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Pacific Life?

Internal Wholesaler (27) , Analyst (17) , Manager (16) , Director (12) , Customer Service Representative (11) , Actuarial Analyst (8) , Actuarial Intern (8) , Annuity Specialist (8) , Intern (8) , Systems Analyst (8) , Business Analyst (7) , Project Manager (7) , Business Services Specialist (6) , Case Manager (6) , New Business Representative (6)

What are the pros of working at Pacific Life according to real employee reviews?

"Great benefits and one of the last stressful companies in America according to Business Insider." ((in 112 reviews)); "Generally great people to work with" ((in 84 reviews)); "Good pay and can be a fun atmosphere." ((in 59 reviews)); "Good work life balance for most people but that really depends on who your boss is." ((in 45 reviews)); "I've worked for a number of companies & they go above and beyond to take care of their employees." ((in 25 reviews))

What are the cons of working at Pacific Life according to real employee reviews?

"Nothing bad In the management of the company" ((in 47 reviews)); "Senior leadership makes low level decisions and seems to find a shiny object that redirects what everyone works on." ((in 15 reviews)); "And you'll see after the smoke has cleared who is the better manager...." ((in 15 reviews)); "The interesting part is that a few special employees and all the upper management seem to be exempt from this rule and can work remotely." ((in 11 reviews)); "Many of the best people continue to leave on their own accord or have been involved in layoffs." ((in 10 reviews))

What are employees saying about Pacific Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pacific Life layoffs and their outlook for job security at Pacific Life in 2026.

What are the top reviewed Pacific Life locations?

Newport Beach , Omaha , Aliso Viejo , Lynchburg , Irvine , Orange , Charlotte , Costa Mesa , Los Angeles , Mission Viejo , Seattle , Boise , Buffalo Grove , Chicago , Virginia Beach , New York , Tucson , Louisville , Greensboro , Brandon , Fullerton , Laguna Niguel , Los Alamitos , Newport Coast , Placentia , Tustin , Walnut Creek , Denver , Haverford , Penn

Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)

Darryl Button

65% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews

3.0

Jun 12, 2026

Great benefits but RTO policy is a concern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

Pacific Life Response

2w

Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.

2.0

Oct 2, 2024

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cool office location in Newport beach

Cons

Tough/impossible to climb the ladder if you are not an actuary. Told them I had cancer and was laid off a few months later.

Pacific Life Response

1y

We appreciate your feedback and are sorry to hear about your experience. If there is anything else you’d like to share, we invite you to reach out to HR.

1.0

Jun 21, 2023

Choose carefully

Senior system analyst

Recommend

CEO approval

Business Outlook

Pros

Some departments are very cushy and work without any sense of urgency. They can take advantage of the benefits offered; in-house training opportunities, participating in games to win $ and extra days off. These are the departments you want to work in.

Cons

The company is seriously understaffed in the departments that actually produce (CustomerService and New Business). They just can’t hold onto good people. On the other hand, there are a plethora of recently hired manager level employees who do not understand the business and act as road blocks for any improvements to working conditions. The outsourcing of jobs to India resulted in a brain drain in many areas. Significantly IT as the people who developed the systems were laid off, apparently without training their replacements. No one seems to have an understanding of how anything works. Simple data requests take weeks and when finally completed are incorrect.

Viewing 79 - 81 of 684 Reviews

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Pacific Life

Pacific Life reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great benefits but RTO policy is a concern

Avoid

Choose carefully

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Jobs at Pacific Life