Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
avatar

Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
3.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Ethical Work/Life Balance Benefits & Perks Promoted from within

Cons

Lost a lot of knowledge and experience when they outsourced many jobs. Backlogs were up and customer satisfaction down. Constant reorgs and job changes. Keep changing WFH policies.

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Pacific Life Response
1y
Thank you for being a valued part of Pacific Life for more than 20 years. We appreciate hearing what you valued most about your experience. We remain deeply committed to supporting the wellbeing and growth of our team members, even as we navigate change together.
2.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

There are really great people there who care about each other.

Cons

Harder for those that thrive in an ambitious, challenging work environment. It can start to feel like groundhog's day. Over the years the vision and direction became more diluted and ambiguous. There was a lack of excitement in the office.

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Pacific Life Response
1y
Thank you for your feedback. We’re proud of the strong community at Pacific Life and remain focused on providing growth opportunities and a clear vision for the future. We appreciate your contributions.
2.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Great for a job you want just to have a job, and do your daily grind

Cons

The job is terrible for any upward mobility

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Pacific Life Response
2y
Hi! We see that you are a current employee at Pacific Life, and we’re sorry to hear that you feel stagnant in your current role. Career mobility within the company is important to us and we recommend that you reach out to your manager or HR business partner to discuss your goals.
Viewing 100 - 102 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.