Pacific Life reviews

3.5

64% would recommend to a friend

(684 total reviews)
avatar

Darryl Button

68% approve of CEO

64% positive business outlook

Pacific Life has an employee rating of 3.5 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
2.0
Nov 18, 2025

Culture Shift

Recommend
CEO approval
Business Outlook

Pros

Good benefits, company financially strong.

Cons

RTO fail, less focus on experience and tenured employees resulting in watered down knowledge and service levels

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Pacific Life Response
7mo
Thank you for sharing your perspective and for your many years with Pacific Life. We appreciate your recognition of our strong financial position and benefits. We understand that changes, including our return-to-office approach, can feel challenging and impact the employee experience. We proactively gather feedback from our employees in many ways including Coffee Chats, Town Halls, and Pulse Surveys. The voices of our team, no matter what level, matter to us.
3.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Stability, good benefits and pay

Cons

Culture can be toxic with hierarchical managers who micromanage

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Pacific Life Response
1y
Thank you for your feedback. We’re proud to offer stability, strong benefits, and competitive pay. We're sorry to hear about your experience. Pacific Life continues to invest in leadership development and culture initiatives to foster a workplace built on trust, collaboration, and respect. We appreciate your contributions.
4.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Full time remote when hired, competitive salary and benefits, good culture.

Cons

Lack of promotion opportunities, some management who are ineffective in motivating and developing staff, and a clique environment where who you know strongly influences opportunities to grow and advance.

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Pacific Life Response
1y
Thank you for sharing your experience at Pacific Life. We are pleased to hear that you appreciated our remote work options, competitive salary, benefits, and overall company culture. We also appreciate your candid comments regarding the challenges you faced. At Pacific Life, we believe in helping our employees pursue career growth opportunities and are committed to supporting their professional development. Thank you for your contributions during your time with us and for your feedback.
Viewing 121 - 123 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.