Pager Health reviews

4.0

68% would recommend to a friend

(93 total reviews)

Walter Jin

82% approve of CEO

66% positive business outlook

Pager Health has an employee rating of 4.0 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pager Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

93 reviews
5.0
Nov 10, 2022

great outlook in desperate times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great differentiated product that consumers love - very high net promoter score. I don't know of any other company that can provide consumers an experience that feels like they have a doctor as a family member. - High usage volume whereas most digital health companies struggle with getting traction. - Leadership upgrade: the company is bringing leaders with great experience. The management is making changes throughout the company - Good outlook: while other companies announce layoffs Pager is growing and recently acquired another company. I can see how the two companies can combine their products and create great consumer experience.

Cons

- there is a lot of changes throughout the company. Sometimes it can feel overwhelming - Customers are very engaged and request a lot of new features. Sometimes, it's not clear if these are the features that will lead us to our vision the fastest or if we should be working on something else - We have two versions of the platform that we need to support. Until we migrate all customers to one platform, engineering will not be as efficient as it can be

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Pager Health Response
3y
Thank you for taking the time to share your feedback. We are proud of our net promoter score and attribute that to our incredible team. As we expand the company we will focus on supporting a great work environment, a diverse and inclusive culture, and strong product offerings for our members. We have made changes and ultimately are making those changes to transition into what we believe is the next phase of our growth. Please don’t hesitate to connect with your Manager and our PeopleOps team with any concerns.
5.0
Sep 2, 2022

Fast growing company that is going places and doing things with purpose

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family oriented. mission driven. people culture

Cons

Growing pains. Tech debt. Lack of process

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Pager Health Response
3y
Thank you for sharing your feedback. I am so pleased that you have been with us for more than 3 years and enjoy the culture and mission! Pager is in growth mode and each of us can make an impact on the cons you have identified by identifying scalable solutions and outlining simple processes. Please share your ideas on how we can continue to improve; let's keep growing Pager together with purpose!
5.0
May 9, 2022

Awesome

Recommend
CEO approval
Business Outlook

Pros

Enjoyed company, people, salary. Wished more flexibility on hours but self schedule was great!

Cons

Wished they allowed more flexibility with hours

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Pager Health Response
4y
Thank you for taking the time to provide feedback on Pager. Our mission begins and ends with our patients, and our team of nurses and care coordinators are on the frontlines taking care of them every single day. Without you, there is no Pager! We’re happy to hear that you’d recommend Pager to others, and we will further explore options to increase flexibility in scheduling. We always welcome ideas and suggestions
Viewing 73 - 75 of 93 Reviews

Glassdoor has 102 Pager Health reviews submitted anonymously by Pager Health employees. Read employee reviews and ratings on Glassdoor to decide if Pager Health is right for you.