Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PagerDuty?

63% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hires great people" ((in 56 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 36 reviews)); "Good work life balance" ((in 27 reviews)); "SE team is great too" ((in 26 reviews)); "Everyone is driven to succeed" ((in 20 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "more accurately, it's poor management." ((in 11 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

488 reviews

3.0

Sep 2, 2025

A great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Culture is good. Competitive Pay Get to work with talented people

Cons

Lack of alignments between leadership Constant changing priorities Lack of time given to a new employee to ramp up.

2.0

Sep 1, 2025

Deteriorating culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The recognizes non-sales individuals contribution. Champion Club award is for everyone, and not only for sales. Those type of awards are only for sales team who overachieved quota, but at PagerDuty, they see the ARR attainment cannot realized by sales only hence there are many award winners from outside of sales.

Cons

As the revenue number struggles, its culture has deteriorated. Psychological safety is lost and HR does not care about employees but rather, they tries to push them out of the company.

PagerDuty Response

10mo

Thanks for sharing your feedback. It’s great to hear that you valued our recognition programs and how we celebrate contributions across all teams. We take your concerns about culture and psychological safety seriously. At PagerDuty, our culture is rooted in our values, and we work hard to create a supportive work environment where all employees feel valued.

2.0

Aug 28, 2025

Ongoing layoffs for the past 3 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some good people you’ll meet at PagerDuty. They might not be there for long though.

Cons

Beware of layoffs that have been happening bi-annually months for the past 2-3 years. Leaders tout a growth mindset, but growth is hard to achieve without any semblance of stability in team structure, priorities, or processes. Leaders can’t decide what they want to focus their energy on which results in priorities changing every 6 months or so.

PagerDuty Response

10mo

Thank you for sharing your feedback and for the time you spent with us. We understand that organizational changes have been difficult, and we recognize the impact these decisions have on our team members. We appreciate your insights and wish you the best in your future endeavors.

Viewing 31 - 33 of 488 Reviews

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Senior Principal Customer Success Manager

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PagerDuty

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A great place to work

Deteriorating culture

Ongoing layoffs for the past 3 years

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