PagerDuty reviews

3.6

63% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great company. Great Culture. - Very collaborative environment. - Employees care about customers and each other. Everyone wants to help - Great sales culture. Everyone is driven to succeed

Cons

- Cant think of many. Every organization has turnover and that is the norm in the industry these days

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

Viewing 1 - 3 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.