PagerDuty reviews

3.6

63% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
4.0
Feb 21, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- great culture - great leadership and growth opportunities

Cons

- nothing as of yet

3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are intelligent, supportive, and the workforce is very diverse, with a strong culture of collaboration. The company is forward‑thinking in its use of AI and innovation. Overall compensation and benefits are very competitive.

Cons

This environment isn’t for the faint of heart. You’ll push beyond your limits, and the work never really stops. There’s always a light at the end of the tunnel, but it often feels just out of reach. One year here can feel like five. The pace is relentless, and it’s easy to feel overwhelmed. The AI strategy has strong potential, but it urgently needs clearer guardrails. The stock performance hasn’t been ideal, and the company would benefit from slowing down to recalibrate. There are far too many meetings devoted to information that is already clearly visible on the dashboard. There are wellness days, which is appreciated, but the fact that they feel essential highlights how intense and draining it is.

2.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Genuinely kind and smart coworkers (Seriously. Some of the nicest people I've met in the industry) - Supportive team level managers - PTO/benefits - Decent pay - Interesting domain. - Sane interview process (no Leetcode puzzles) - Name brand recognition

Cons

- Stock/Company performance - Confusing/inconsistent road map - Constant reorgs, (stealth layoffs), vague messaging from up top - Director+ management is out of touch and tone deaf - Tanking morale at the IC level. Most teams are understaffed + overworked leading to mistakes - Acquisitions that don't gel with the core platform for a coherent user experience

Viewing 13 - 15 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.