PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

488 reviews
5.0
Oct 3, 2016

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Very laid back co-workers, who are at the same time very intelligent, empathetic, and helpful. Many will go out of their way to help you out -Flexible working conditions -- many work from home at least once a week -Work life balance, since most employees are married and have families. Most teams work 10-6, or something similar. No crunchtime, no staying at the office until 8-9pm. This is a huge plus that can be hard to find in tech companies these days. -Meaningful and technically challenging work is always to be found -Great office food and snacks -Nap room -Beautiful office space Jennifer's been doing excellent work to get PagerDuty to reach its potential.

Cons

Although already generous, pay/benefits could be better for PagerDuty to remain competitive (e.g. with unicorns) and attract top talent, especially considering how profitable it is.

5.0
Sep 27, 2016

The best company I've worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a reason that PagerDuty is consistently named the best company to work for by numerous company review websites, Glassdoor being one of them. The people are incredibly laid back, motivated and great to be around in general. I feel lucky to work at such a positive company. Perks: +Great leadership/mentorship +Laid back/up lifting environment +Innovative environment (latest technology, Mac computers, standing desks, etc.) +Ping pong/game room +Catered lunch every day and breakfast on Wednesday's. +Delicious snacks +Nap room +Generous time off and unlimited sick days +Soma location +Continuously growing and staying at the top of the market +Generous Pay

Cons

Working for a start up, you have to create your own processes sometimes because they aren't set in stone yet. This can either be a pro or a con depending on your personality.

5.0
Sep 10, 2016

I Love Going to Work Every Day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PagerDuty is a fun place to work. The people are extremely friendly and helpful. Everyone truly wants the company to be amazingly successful, and it shows. Our customers love our service and we are highly regarded in our community. Work is challenging as we continue to scale at an amazing rate. I am extremely excited about the future of this company. Deciding to work at PagerDuty was one of the best decisions I've made in my life.

Cons

I can't really think of much to say that's negative about PagerDuty. We're going through the typical pains of rapid growth that you would expect. These are certainly challenges but I think as a company it's being handled well.

Viewing 454 - 456 of 488 Reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.