PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
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Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

488 reviews
4.0
Sep 18, 2019

Leading company

Recommend
CEO approval
Business Outlook

Pros

Leading SaaS company, great products

Cons

No downsides, just under high pressure for sales

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PagerDuty Response
6y
First of all, thank you very much for taking the time to share your feedback with us! It has been an amazing year, filled with awesome product launches and innovations. As we continue to grow our Sales team definitely plays an essential part in helping us achieve our goals, and their hard work is what is helping to allow us to do epic things. We are excited for what’s to come, and we are so lucky to have you running with us!
4.0
Sep 5, 2019
Recommend
CEO approval
Business Outlook

Pros

supportive team invested in success

Cons

high growth culture can bring challenges

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PagerDuty Response
6y
We appreciate you sharing feedback on your PagerDuty experience! We're all about maintaining a space where Dutonians can grow and do amazing things with a world of support behind them. As we continue in this hypergrowth phase, we're keeping a sharp focus on providing the resources our folks need to keep accelerating. Visit the wiki to stay up-to-date on the latest benefits (support) and training (growth) we have to offer. Together, with trust and open dialogue, we'll continue to power through to each milestone.
5.0
Sep 1, 2019

Best company I've ever worked for

Recommend
CEO approval
Business Outlook

Pros

You know when you look up a company on Glassdoor and you can just tell that the reviews are all fake because they're all so positive? I thought this may be the same thing with PD but I was very wrong. Everything that has been said about the company is true - from the people to the culture to the technology to the product itself - A+. Everyone grinds hard, is ridiculously smart, willing to help but at the same time everyone is super down to earth and knows how to have a good time. They put time in to make sure they hire the right people and the amount of training and guidance is unmatched to anywhere else I've worked. I could list out all the pro's but just take a scroll through previous reviews.

Cons

I don't know.... need more cold brew on tap?

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PagerDuty Response
6y
Thank you so much for sharing your feedback! It's so heartwarming to hear that you are having such an amazing experience working with us here at PagerDuty. Our people are definitely our differentiator, and it’s important to us that from hiring, to orientation and training, and even team events, we are showing our team our commitment to maintaining the PagerDuty culture, and building a community of inclusion and growth. Oh - and we will put a word in about that cold brew!
Viewing 481 - 483 of 488 Reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.