Lack of leadership engagement: Repeated outreach to the CRO and VP for help or guidance went ignored, even when performance concerns were involved.
Disconnected leadership culture: There was a clear divide between new hires and tenured reps. Newer reps were often left to figure things out on their own.
Poor communication and broken promises: Our team was promised access to trade shows we spent weeks preparing for, only to be removed last-minute with no explanation — one instance discovered via LinkedIn.
Toxic leadership behavior: The CRO occasionally used fear-based tactics and was known to speak negatively about reps behind closed doors, without offering coaching or support.
Unclear expectations: We didn’t receive formal quotas until nearly three months into the job, but were still held accountable to unclear performance standards.
Sudden layoffs: Our entire team was let go shortly after a new VP was hired — someone we barely had a chance to work with before being terminated.
